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      Want to stay up-to-date on all of the latest news and research from Return Path's email deliverability experts? We'll send 'em as we post 'em. Usually 2-4 posts a week.


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      Email Deliverability Posts

      May
      03

      Lacking a Common Language

      by J.D. Falk
      Director of Product Strategy, Receiver Services

      Human communication takes many forms, from the dense poetry of Shakespeare's plays to the rigorous precision of IETF documents to the false apologies conveyed by emoticons. Metaphors seem like the greatest thing since sliced bread, while verbal puns can creep up on the unwary like a faux queue in arrears. But at the end of the day, when all is said and done, like a bull in a china shop, inaccurate cliches and colloquialisms can actually impede communication -- particularly technical communication.

      Some of the terms I see floating around the industry are silly and annoying, but ...

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      Categories: Email Deliverability

      Apr
      28

      DMA (UK) Deliverability White Paper Outlines 10 Steps for Improving Inbox Placement

      Margaret Farmakis
      By Margaret Farmakis
      Senior Director, Response Consulting

      The DMA (UK) recently released a Deliverability White Paper that is full of relevant and useful information for any marketer who has experienced problems reaching the inbox. In fact, it's likely that 15% of permission-based commercial email messages in Europe are being routed to the junk, bulk or spam folders or being blocked all together, according to Return Path's Global Email Deliverability Benchmark Report, 2H 2009. With more than 130 million spam messages being broadcast every day, ISPs are struggling to protect their customers' inboxes and differentiate between ...Tell me more

      Categories: Email Deliverability

      Apr
      21

      Return Path Partners with Liveclicker

      George Bilbrey
      By George Bilbrey
      President

      Today we are announcing a partnership with Liveclicker, a video commerce company. Online video in general and video in email specifically are hot topics in the online marketing community. Liveclicker offers what we think is a really great service - basically they take away all the complexity of dealing with video across many different email platforms. Their technology, which involves video .gifs, works seamlessly no matter where your email is viewed.

      This partnership is part of our new umbrella of services, Certified Premium Services, which combines ...

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      Categories: Email Deliverability

      Mailbox Providers Suggest Collaboration with Senders

      Stephanie Miller, email marketing expert
      By Stephanie Miller
      VP, Global Market Development

      In a panel presentation here at Mediapost's Email Insider Summit, Yahoo! and Hotmail struck a very cooperative and collaborative tone for working with marketers and other senders as the two major global mailbox providers aim to expand their inbox products and spam filtering.

      Carlo Catajan, Product Manager for Yahoo! Mail and Daniel Lewis, Sr. Product Manager for Microsoft Windows LIVE Hotmail both said ...

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      Categories: Email Deliverability

      Apr
      20

      Return Path Certification: 1.8 Billion Inboxes Served

      Matt Blumberg
      By Matt Blumberg
      CEO & Chairman

      Let's start with a really big number. An enormous number, actually.

      90 trillion. That is the number of email messages sent in 2009 according to the Radicati Group.

      And yes that is "trillion." With a "t."

      The very bad news is that about 95% of that is spam. I've seen estimates as low as 80% and as high as 99%, but most sources cite 95%. Which still leaves 4.5 trillion non-spam messages sent in a year.

      And you think your inbox is crowded.

      The good news is that Return Path Certification is helping ...

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      Categories: Email Deliverability

      Apr
      13

      Take the DMA Client Survey And Get a Free Research Report

      RichardGibson.JPG
      By Richard Gibson
      Channel Relationship Manager, UK

      The DMA (UK) is in the midst of conducting its largest piece of research in the email sector this year. If you are a marketer in the UK I highly encourage you to spend just 6 minutes to fill out the survey. Taking part in research like this is a great way ...

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      Categories: Email Deliverability

      Mar
      31

      Fake DNSBL Nszones.com Uncovered by Spamhaus

      Neil Schwartzman
      Neil Schwartzman
      Senior Director, Security Strategy, Receiver Services

      Fake DNSBL operators nszones.com were today named on The Spamhaus Project website.

      Nszones.com apparently lists IPs found in other DNSBLs, and charges five euros for delisting.

      Senders and receivers should beware this enterprise; like scareware, those websites and popups that randomly inform you your computer is infected with a virus, and they can sell you the solution, NSZones gives legitimate DNSBL operators a bad name by publishing fake data, and charging you to get delisted.

      DNSBL listings can be tricky ...

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      Categories: Email Deliverability

      Mar
      29

      New MAAWG Consumer Survey: Half of Global Email Users Willingly Click on Spam

      By Stephanie Miller, VP, Global Market Development
      and
      Neil Schwartzman
      Senior Director, Security Strategy, Receiver Services

      Have you ever wondered who in the world clicks on a spam email? Someone must be clicking, the thinking goes, or else spammers would have no economic incentive to keep blasting.

      Turns out that we have seen the clickers, and they are us. Well, maybe not readers of this blog or employees of Return Path, but they are people like the consumers and business professionals on our marketing files and subscribed to our online services.

      Nearly half (43%) of email users in North America and Western Europe say they have knowingly opened or accessed spam - including ...

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      Categories: Email Deliverability

      Mar
      24

      Changes to Return Path Certification Standards

      Tom Bartel
      By Tom Bartel
      VP Receiver and Certification Services

      This week we are announcing an upgrade to the standards of the Return Path Certification program. We will no longer certify mail streams which are strictly comprised of "third-party marketing" email (e.g., email-based advertising that is not accompanied by content and is sent on behalf of a different company than the one to which the end user subscribed in the first place).

      This upgrade in standards comes after listening to ...

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      Categories: Email Deliverability

      Mar
      18

      The Privileges of Membership (and Performance)

      Alex Rubin
      By Alex Rubin
      Vice President of Business Development

      Yahoo! Mail has been using the Return Path Certification whitelist as part of its filtering process for more than a year. So we're thrilled that our partners at Yahoo! Mail will begin automatically turning on images and links for our authenticated whitelist program members. Even better, this includes not only Yahoo! Mail webmail but also email hosted by Yahoo!, including BT Internet, Rogers, Bellsouth, SBC, and Rocketmail.

      This is great news for the email universe for a couple of reasons: ...

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      Categories: Email Deliverability

       
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